Find clear answers about our services, process, costs, and what to expect when seeking medical care in China.
Start Exploring FAQs →Jump directly to topics of interest:
Our Pre-Trip Consulting fee (ranging from $599 for health checks to $1,499-$3,999 for complex treatments) covers all pre-travel strategy and coordination:
Note: This fee does NOT include actual medical treatment costs, which you pay directly to hospitals.
Pre-Trip Consulting is done remotely to help you make an informed decision about treatment in China. It's the planning phase before you travel.
In-Patient Care Coordination is an on-the-ground service that provides in-person support during your actual treatment in China:
Most clients use both services: consulting first to plan, then in-patient care during treatment.
Our fees are based on the complexity and scope of services required:
$599 flat fee
3-phase planning, includes 3 package options
$1,499-$2,999
Based on case complexity and specialist level
$1,999-$3,999
Based on number of specialties, documentation volume
Factors considered: medical complexity, document translation volume, specialist level required, diagnostic needs, and treatment timeline.
Pre-Trip Consulting Phase:
If you decide to proceed with treatment:
Total timeline: 4-8 weeks from initial inquiry to treatment start for most cases.
The process starts with a simple 3-step approach:
You can begin by visiting our Contact Page and submitting the inquiry form.
We provide state-of-the-art communication technology to ensure you stay connected:
High-speed unlimited 4G/5G internet throughout your stay. No need to worry about local SIM cards or roaming charges. Keep all your devices connected seamlessly.
Instant two-way translation in 40+ languages. Communicate naturally with doctors, nurses, hotel staff, and locals without language barriers.
24/7 emergency support with one-touch connection to our team. Includes GPS location sharing and medical information storage.
All these devices are included in our In-Patient Care Coordination service at no additional cost. For Pre-Trip Consulting clients, they are available as an add-on service ($99/week).
For medical travel to China, you'll need:
We assist with all documentation, including preparing the hospital invitation letter required for your medical visa application.
We maintain the highest standards through:
Our network includes China's top 5% of hospitals, all with proven track records in international patient care.
We have comprehensive emergency protocols in place:
Our In-Patient Care Coordination service includes 24/7 on-ground support for any emergencies.
Yes, we work with most major international insurance providers. Here's how it works:
Commonly accepted insurances include: Bupa Global, Cigna Global, Aetna International, Allianz Care, and most major providers. Contact us with your insurance details for specific verification.
We accept multiple payment methods for your convenience:
All payments are processed through secure, PCI-compliant systems. Detailed receipts and invoices are provided for all transactions.
Our support continues after you return home:
We coordinate with your home healthcare team to ensure continuity of care and optimal recovery.
We have comprehensive solutions for post-treatment needs:
Our goal is your complete recovery and satisfaction with the treatment outcomes.
Note: The information above is for general guidance. Specific details may vary based on individual circumstances, hospital policies, and current regulations. Contact us for personalized information about your specific case.
